FAQ » Casey's Removals

Q. How does the estimator calculate my removal quote. Do you have fixed prices?
 Each quote individually and the price on your specific needs. These include the type of vehicle and the size of the team we will need. They may also be other factors, like having to take a sofa out through a window or difficult access to a property.

Q. What is included in the quotation?
Each quotation is different as each quote is tailored to the customer's specific requirements. We generally provide separate quotations for each aspect of your move:

  • Packaging materials; Boxes, tape, tissue, wardrobe boxes, bubblewrap, mattress covers and sofa covers
  • Full or part packing service: This includes us providing all packing materials for your move
  • Full removal service
  • Dismantling service: We dismantle items such as beds, wardrobes and so on. We also remove things from walls and ceilings, such as bookshelves and chandeliers.
  • Full unpacking service.
  • Storage
  • Waste disposal – old sofas or mattresses that you don’t require for your new home.
  • Cleaning service: Often customers prefer to leave their premises spic and span for the new occupants.

Q. Can you both pack and unpack the entire household for us?
A. We as a matter of routine offer a partial or full packing service. We always place all items in situ as requested by the customer. In addition we offer a full unpack service which literally unpacks everything and places in drawes/cupboards etc as specified by the customer.

Q. We are unable to match up the buying and selling of properties. Can you arrange storage?
A. We have our own storage facilities (approximately 7000 sq. feet.) which are used to store our customers belongings. This can be used for any length of time and for any amount of goods.

Q. Do I have to pay VAT?
Yes. in the UK it is a legal requirement to charge Value Added Tax.

Q. When I am ready to book, how much notice do I need to give?
It is always advisable to book as far ahead as possible. This ensures your preferred date and guarantees you have a remover for your move day. We do understand that the housing market doesn't always allow very much time between exchange and completion so we do take bookings on a 'not confirmed' basis upon payment of a deposit. In addition we are frequently able to undertake moves at very short notice due to the size of our fleet.

Q. When do I need to pay?
The payment terms will be advised on your quotation and in our terms & conditions.

Q. How do I pay?
We accept BACS, cheques, debit and credit cards. Whatever your requirements, please feel free to contact us for advice, we’re always happy to help.

Q. Do you charge for surveys?
A. No we do not. They are free and no obligation

Q.Do you do removals at weekends, or out of normal hours?
A. Yes. We operate 7 days a week. Please note that Fridays and Saturdays are extremely popular for house removals.





Stress free domestic & household removals to all over the UK from the Greater London, Kent and Surrey


With 2 shop based offices in Putney and Beckenham we offer advice on all aspects of packing and removal supplies. In both shops we sell a variety of boxes, tapes, bubble wrap, packing paper and other accessories to help you pack. Book boxes (for small / heavy items) Medium Tea chest sized boxed (for a mix of items) Large boxes (for light bulky items) Archive boxes (useful for all that paperwork from your home office) Wardrobe boxes (great if you are moving to unfurnished accomodation) Tape (to wrap all those boxes up) Tape Guns (you will appreciate this if you have a lot of boxes to tape) Small bubble wrap (for small itesm) Large bubble wrap (for large items - e.g. flat screen TV) Packing paper (to wrap all those cups, plates and glasses) Acid Free paper (especially useful for silver) Mattress covers Sofa covers Archair covers Corrugated cardboard (tough and very protective)  


Offering over 6500 sq ft of secure storage facilities to give you peace of mind when in between moves.

Our Fleet

Our Fleet
Operating 7 days a week our uniformed team operate a fleet of 15 vehicles and can safely relocate you across the UK.

Casey Removals Testimonials

Hi, I used your company for a move into a new home on Monday and wanted to give you some feedba...
Dear John,Your guys moved us from Redhill to St Albans on Sunday. We were very pleased with the service. ...
House move within Wimbledon - House to 3 bed flat Dear John,   I was very pleased wi...
You handled the removals for me from my Richmond flat to my Surbiton house and did an excellent professional job. I would now like to book you f...
We have used your company a few times in the past year both privately and professionally (you moved us from SW8 to Beddington in August last yea...
2 bedroom flat removal Beckenham to Bromley - poor access. Hi Lisa You guys have hel...
Moving house from Richmond Surrey to Brighton Sussex Dear Terry, Many thanks for an exce...
Hi there Amy Please pass on my thanks for our move to Chiswick last week. Many thanks to John...
4 bedroom house move Orpington to Bromley over 2 days Dear Lisa Tell the guys what a...
Flat removal from Barnes to Southfields Hi everyone, Many thanks for all the help in movi...

Casey Removals National Coverage

Casey Removals National Coverage